Privacy Policy

Last updated: 1st March 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use PebbleAI's AI platform and services.

1. Information We Collect

We collect: (a) Account information (name, email, organisation details), (b) Usage data from AI tool interactions, (c) Technical data (IP address, browser type, device information), (d) Analytics and performance data, (e) Communication preferences and feedback.

2. How We Use Your Information

We use your information to: (a) Provide and improve our AI platform services, (b) Monitor and analyse usage patterns, (c) Ensure compliance with AI regulations, (d) Communicate updates and support, (e) Protect against unauthorised access and fraud.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We: (a) Use secure cloud infrastructure, (b) Implement access controls and authentication, (c) Regularly backup data, (d) Monitor for security threats, (e) Maintain detailed security logs.

4. Your Rights and Choices

You have the right to: (a) Access your personal data, (b) Request corrections or deletion, (c) Object to processing, (d) Data portability, (e) Withdraw consent. Contact our privacy team to exercise these rights.

5. Cookie Policy

We use cookies and similar technologies to: (a) Maintain your session, (b) Remember preferences, (c) Analyze platform usage, (d) Improve user experience. You can control cookie settings through your browser.

6. Third-Party Services

We integrate with third-party AI tools and services. Their use of your data is governed by their respective privacy policies. We carefully vet partners and require data protection agreements.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect or maintain information from children. If we learn we have collected such information, we will delete it immediately.

8. International Data Transfers

We may transfer data internationally in compliance with applicable laws. We ensure appropriate safeguards through: (a) Standard contractual clauses, (b) Data processing agreements, (c) Regional data storage where required.

9. Contact Information

For privacy inquiries: Email: privacy@pebbleai.app, Address: [Company Address], Phone: [Phone Number]. Our Data Protection Officer can be reached at dpo@pebbleai.app.

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes through the platform or email. Continued use after changes constitutes acceptance of the updated policy.

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